Privacy Policy

Last Updated: November 8, 2025
Business Name: Cakes & Bakes LLC
Location: Columbus, Ohio, United States
Contact Email: hello@cakesandbakes.co

Cakes & Bakes LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, place an order, or interact with our services online or offline.

By using our website or purchasing from us, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information You Provide Voluntarily

• Name

• Email address

• Phone number

• Billing information

• Pickup details

• Order and payment details

• Messages submitted through forms or email

B. Automatically Collected Information

We may collect data automatically through website cookies, analytics, or tracking tools, including:

• IP address

• Browser type & version

• Device type

• Pages visited & time spent

• Referring website links
  This may be collected through Squarespace Analytics, Stripe LINK, Afterpay, Klarna, Apple Pay or similar tools.

C. Payment Information

We do not store full credit card numbers. All payments are securely processed through:

• Squarespace Commerce

• Stripe / LINK by Stripe

• Apple Pay

• Afterpay

• Klarna

These third-party processors may collect and store information per their own privacy policies.

2. How We Use Your Information

We may use your information to:

• Process and fulfill bakery orders

• Communicate about pickups, order status, or product questions

• Respond to customer service inquiries

• Send marketing or newsletter emails (only with consent)

• Improve website performance and user experience

• Comply with legal, tax, or regulatory requirements

We do not sell or rent your personal information to third parties.

3. Email Marketing & SMS Consent

If you sign up for our newsletter, text alerts, or promotional emails, you may unsubscribe at any time using the “unsubscribe” link or by emailing us at hello@cakesandbakes.co.

4. Sharing of Information

We may share information only with trusted third-party service providers when necessary, including:

• Squarespace – website hosting, site security, and analytics

• Stripe / LINK by Stripe – secure payment processing

• Klarna and Afterpay – Buy Now, Pay Later installment payment options

• Apple Pay – mobile wallet checkout services

• Email service providers (such as Mailchimp or Flodesk) – newsletter and email delivery

• Legal, tax, or compliance entities – only if required by law

We do not sell, rent, or trade personal information with third parties.

5. Cookies & Tracking

We use cookies for site functionality, analytics, and checkout security.
See full Cookie Policy (provided separately).

You may disable cookies in your browser, but some features may not function correctly.

6. Data Retention

We retain order and transaction records for legal, tax, and accounting purposes.
Email and account data may be deleted upon request where legally allowed.

7. Your Rights (GDPR / CCPA / Global Users)

Depending on your location, you may have the right to:

• Access the data we hold about you

• Request corrections or deletion

• Opt out of marketing or cookies

• Request a copy of your stored data

Submit requests: hello@cakesandbakes.co

8. Children’s Privacy

Our website and services are intended for users 18 years and older.
We do not knowingly collect data from children under 13.

9. Security

We use SSL encryption, HTTPS, and secure third-party processors to protect data. No internet-based system is 100% secure, but we take reasonable steps to safeguard all customer information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date will always reflect the most recent version.

11. Contact Us

For questions, corrections, or data removal requests:
📩 hello@cakesandbakes.co